Privacy Policy – Foxy Games UK
Your privacy matters to us at foxygames-uk.com. This Privacy Policy explains what personal data Foxy Games collects from UK players, how we use it, and the rights you hold under UK data protection law (UK GDPR and the Data Protection Act 2018). We are committed to handling your information with transparency, security, and respect. By using our site, you acknowledge that you have read and understood this policy. We recommend reviewing it periodically as it may be updated to reflect changes in law or business practice.
Data We Collect
When you register and play at foxygames-uk.com, we collect:
- Identity data — name, date of birth, username
- Contact data — email address, phone number, billing address
- Financial data — payment method details (processed securely via third-party providers)
- Technical data — IP address, browser type, device identifiers
- Usage data — game history, session duration, betting patterns
- Verification data — copies of identity and address documents
Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience, remember your preferences, and analyse site performance. You can manage your cookie preferences through our cookie banner or your browser settings. Disabling certain cookies may affect the functionality of foxygames-uk.com.
Types of Cookies Used
We deploy strictly necessary cookies (required for the site to function), analytical cookies (to understand usage patterns), and marketing cookies (used only with your explicit consent).
Legal Basis for Processing
We process your data on the following legal grounds under UK GDPR:
- Contractual necessity — to provide you with a registered gaming account and process transactions
- Legal obligation — to comply with UKGC licensing requirements, AML regulations, and age verification rules
- Legitimate interests — to prevent fraud, ensure platform security, and improve our services
- Consent — for marketing communications, which you may withdraw at any time
Data Retention
We retain personal data for as long as your account is active and for a minimum of five years after account closure, as required by UK anti-money laundering regulations. Financial transaction records are kept for up to seven years. Data held solely for marketing is deleted promptly upon withdrawal of consent.
Sharing Your Data
Foxy Games does not sell your personal data. We may share it with trusted third parties in the following circumstances:
- Payment processors and fraud prevention agencies
- Identity verification and KYC service providers
- The UK Gambling Commission or other regulatory authorities when legally required
- IT infrastructure and cloud hosting providers operating under strict data processing agreements
Your Rights
As a UK resident, you have the following rights regarding your personal data:
- Right to access — request a copy of all data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — request deletion where there is no legal reason to retain data
- Right to restriction — limit how we process your data in certain circumstances
- Right to object — opt out of processing based on legitimate interests
- Right to data portability — receive your data in a machine-readable format
Security Measures
foxygames-uk.com applies industry-standard security measures including SSL/TLS encryption for all data in transit, firewalled servers, and regular security audits. Access to personal data is strictly limited to authorised personnel on a need-to-know basis.
Contact & Complaints
For data-related enquiries, contact our Data Protection Officer via the support page on foxygames-uk.com. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.